Testimonials

At City Lettings we take our service very seriously and every Landlord and Tenant is asked to provide us with feedback. At the time of going to press (October 2008) City Lettings received over 300 responses to our questionnaires and our service was rated as either Good or Very Good in 95.2% of all responses across all of our categories.

Here are just a few of the individual comments:

“No improvement needed, thank you for a straight forward transaction.” – Miss B.

“We have always found that Phil and the City Lettings Team have gone the extra mile in customer service.” – Mrs S.

“Very impressed with everything you do” – Mrs B.

“Now feel very secure about letting my house with your company. Honest, good, sound information from the beginning” – Mrs W.

“We love your flexible approach especially as it was very close to the wire with this one, thanks” – Mr M & Miss B.

“We are very pleased with City Lettinngs with regards to our three properties and the fees. Thank you. We have recommended you to various friends.” – Mr & Mrs R.

“The most pleasant staff of any real estate business I’ve dealt with! Thank You” – Mrs J.

“Friendly voice and followed up our enquiries promptly” – Mr & Mrs L.

“Great service, thank you very much – Mr G.

“Excellent service, would recommend!” – Miss D & Mr W.

“Very happy with overall service especially with regard to communications“ – Mr & Mrs C.

“I am pleased to have had personal contact with members of staff and the convenient members of your business” – Mrs F (MBE)

“Always excellent, we feel we can always speak to you for advice.” – Miss B and Mr M.

“We have been very pleased with the service that has always been provided by City Lettings” – Mr & Mrs S.

“Keep up the excellent work” – Mr D.

“Very pleased with all aspects” – Mr. C.

“Thank you guys for taking care of this. I am so fortunate to have found your company. Being 3000 miles away, you guys take the worry out of owning and renting a home. I also have, and continue to refer you to some work colleagues in a Human Resources capacity as an awesome company (unlike any other I have dealt with in the UK!).” – Mr O’L