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Peace of Mind
Like most industries, Residential Lettings has it fair share of cowboys and fly by nights. Placing your home with someone else to run it on your behalf is probably one of the biggest decisions you can ever make.
Whilst we know we are professional and reliable, what safeguards and assurances do you have:

Professionally Qualified
Our staff are trained by ARLA (Association Of Residential Lettings Agents) and City Lettings is professional accredited through this body

Poor Advice
In the unlikely event that you are poorly advised or misled in anyway then City Lettings have full Professional Indemnity Insurance through Homelet, nationally recognised experts in the industry.

Keeping Your Cash Safe
City Lettings keep all client money in separate Client Accounts and undertake regular internal checks to ensure the smooth running of these accounts. Larkin and Gowen are employed as our Accountants to further ensure that we have robust financial management procedures in place. In addition, City Lettings are members of a Client Money Bonding Scheme which simply means that should anyone misappropriate any funds then the client is always protected and reimbursed.

Tenant Referencing
We are agents of Homelet, the largest lettings referencing company in the country. Together we ensure that the tenants we put in your property are trustworthy and reliable.

Contracts
Our Terms Of Business and Assured Shorthold Tenancy Agreements have been prepared in partnership with PainSmith Solicitors. PainSmith are industry recognised experts in Landlord/Tenant Law and our agreements conform to Plain English guidelines and meet the Office Of Fair Trading guidelines in respect of the Unfair Terms Regulations. In addition, we subscribe to PainSmith’s Legal Helpline giving us instant access to legal advice.

At City Lettings you and your property’s security are our number one priority. If you can think of any further safety nets we can put in place to give you further peace of mind, please let us know as we want you to feel totally at ease.

 
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